LEGAL
Every case documented.
Every decision backed.
A confidential channel that receives and follows up on your company’s reports, with the evidence your team needs to act.
Harassment and bullying
Workplace violence
Discrimination
Regulatory non-compliance
Personal data
Acting in time is the best defense.
The issues reported most often.
Sexual harassment
Cases that, left unaddressed, can end in a lawsuit or a complaint before the authorities.
Workplace violence
Mistreatment, threats or abuse of authority.
Discrimination
Unequal treatment based on gender, age, origin or any other condition.
Regulatory non-compliance
Breaches of NOM-035, the code of ethics or internal policies.
Conflicts of interest
Personal relationships or interests that influence company decisions.
Mishandling of personal data
Employee or client information used or shared without authorization.
It’s not perception. It’s the law.
NOM-035
requires secure, confidential mechanisms to receive complaints and reports of workplace violence.
STPS
Convention 190
of the ILO requires preventing and addressing violence and harassment at work. In force in Mexico since 2023.
ILO
Art. 132
Mexico’s Federal Labor Law requires companies to have a protocol to prevent discrimination and address cases of violence, harassment or sexual harassment.
Federal Labor Law, section XXXI
Why do legal teams choose Ethic Lines?
A reporting process that complies with the law and that you can defend before any authority.
Full traceability
A case number and file for every case, from intake to closure.
Verifiable independence
An external third party receives every report, with no conflict of interest.
Compliance without in-house development
A channel already up and running, without building it from scratch.
Reassignment for conflicts of interest
If a report involves someone with access to the system, the case is reassigned.
How Ethic Lines works
Behind every report there’s a team of professionals, not just a platform. This is what happens from the moment someone reports until the case closes.
01We receive
Your people report through whichever channel suits them: phone, voicemail, email or web platform. Available 24/7 and anonymous if they choose.
02We audit
A team of specialists reviews every report, classifies it and confirms it has the information needed to act.
03We inform
We securely notify only the designated people, with the case ready for decisions.
04We follow up
Every case is logged on the platform until it closes, with status visibility and regular reports.
TESTIMONIALS
What our clients say.
“Ethic Lines is a reliable, confidential and accessible service that strengthens our culture of lawfulness, giving our employees the confidence to raise concerns and report situations knowing they will be handled professionally and impartially.”
“The ethics hotline has helped us foster an environment of trust where conduct that goes against our values can be reported promptly and handled responsibly, contributing to a more ethical, transparent organization committed to compliance. For us it is a reliable channel that strengthens our culture of integrity and transparency through accessible means that make it easy and safe to speak up, guaranteeing the confidentiality of those who use it through independent, impartial handling of every case.”
“Implementing the Ethic Lines reporting system has been a great help to our company. It has let us speed up response times and manage cases in a more organized way, making them easier to follow throughout the process. We recommend it as a tool that brings order and efficiency to handling reports.”
Nobody is going to tell you.
Unless they have somewhere to.
Give your people a safe channel to tell you.