HEALTHCARE
Where every decision affects a patient, nothing should go unreported.
Doctors, nurses, administrative staff and suppliers connected through a trusted channel to report and address situations that could affect patient safety, regulatory compliance and the institution’s integrity.
Medication diversion
Harassment within the clinical hierarchy
Unreported negligence
Supplier favoritism
Patient data leaks
One institution. Different areas.
One goal: detect issues before they affect a patient.
Clinical area
Abuse of authority within the hierarchy, skipped protocols and errors that go unreported out of fear.
Pharmacy
Missing or diverted medication, including controlled drugs, and irregular inventory handling.
Procurement and supply
Favoritism, bribes and improper deals when buying supplies and medical equipment.
Admissions and billing
Improper charges, altered patient accounts and irregular handling of insurer payments.
Records and systems
Access to or disclosure of patient information outside protocol.
It’s not perception. It’s data.
8% – 38%
of healthcare workers suffer physical violence at some point in their careers; most cases are never formally reported.
WHO
43%
of frauds are detected through a tip, not an audit.
ACFE, 2024
$250,000 USD
is the median loss per fraud case in Latin America and the Caribbean, the highest of any region.
ACFE, 2024
Your staff see what no protocol can.
Everyone inside the institution can spot situations that controls don’t always catch. Giving them a voice lets you address them before they reach a patient.
Harassment and abuse of authority
Intimidation, retaliation or mistreatment within the clinical or administrative hierarchy.
Diversion of medication and supplies
Shortages, theft or misuse of the institution’s medication, supplies or equipment.
Negligence or skipped protocols
Situations the team witnesses but doesn’t report for fear of retaliation.
Conflicts of interest with suppliers
Favoritism, undisclosed relationships or improper benefits in purchasing and hiring.
Mishandling of information
Access, use or disclosure of patient data outside protocol.
Irregular charges and billing
Improper charges, altered accounts or irregular deals with insurers.
How Ethic Lines works
Behind every report there’s a team of professionals, not just a platform. This is what happens from the moment someone reports until the case closes.
01We receive
Your people report through whichever channel suits them: phone, voicemail, email or web platform. Available 24/7 and anonymous if they choose.
02We audit
A team of specialists reviews every report, classifies it and confirms it has the information needed to act.
03We inform
We securely notify only the designated people, with the case ready for decisions.
04We follow up
Every case is logged on the platform until it closes, with status visibility and regular reports.
Every case is handled with the same confidentiality your institution applies to patient information.
Nobody is going to tell you.
Unless they have somewhere to.
Give your people a safe channel to tell you.