THE SOLUTION

Trust, visibility and compliance.
All in a single line.

Everything changes when there is one line to speak up.

Protect the whistleblower

An external, confidential channel that protects the identity of whoever speaks up.

Your team, your best ally

Turns every employee into an active agent who protects the organization’s values.

Risk mitigation and compliance

Regulatory compliance. Proactive communication and prevention.

Control and traceability at every stage of the process.

01.
Report
Multiple reporting channels: web, phone, voicemail and email, with an anonymous option.
02.
Intake
Our specialized team receives, reviews, audits, analyzes and routes every report.
03.
Notification
Each case is communicated to the people your company designates, avoiding conflicts of interest.
04.
Investigation
End-to-end control: document and follow up on every stage of the case from a central platform.
05.
Closure
Full traceability: every case closes with a clear record of the decisions, actions and evidence in the process.

Traceability

Confidentiality

Independence

Specialized support

A PLATFORM FOR YOUR TEAM

User and access management.

A platform customizable to your company’s brand (White Label).

Role definition

  • Unlimited admin users
  • Access for your team of investigators, who document each case from the platform

Follow-up portal for whistleblowers

  • A unique case number and password to check on their report
  • Anonymous chat to follow up on their case

LEGAL FRAMEWORK

Regulatory compliance.

Team reviewing notes on a wall

Mexico

NOM-035 requires secure, confidential mechanisms to receive complaints and report workplace violence.

International

ILO Convention 190, ratified by Mexico and several countries in the region, calls for confidential complaint channels and protection against retaliation.

Ethic Lines gives you that channel ready to operate, with no in-house development.

INFORMATION SECURITY

Confidentiality with international backing.

ISO/IEC 27001 ISO/IEC 27017

Certified private cloud

All information is stored in a private cloud with international security certifications.

Encrypted information

Protected at all times.

Multi-factor authentication

Only authorized people can access the platform.

INVESTMENT

A single line, tailored to your company.

The cost is based on the number of employees.

Complementary services

Code of ethics

Ethics committee

Perception survey

Ethics and investigation training

SUCCESS STORIES

What our clients say about Ethic Lines.

“The ethics hotline has helped us foster an environment of trust where conduct that goes against our values can be reported promptly and handled responsibly, contributing to a more ethical, transparent organization committed to compliance. For us it is a reliable channel that strengthens our culture of integrity and transparency through accessible means that make it easy and safe to speak up, guaranteeing the confidentiality of those who use it through independent, impartial handling of every case.”
Audit Director
“Ethic Lines is a reliable, confidential and accessible service that strengthens our culture of lawfulness, giving our employees the confidence to raise concerns and report situations knowing they will be handled professionally and impartially.”
Head of Social Responsibility
“Implementing the Ethic Lines reporting system has been a great help to our company. It has let us speed up response times and manage cases in a more organized way, making them easier to follow throughout the process. We recommend it as a tool that brings order and efficiency to handling reports.”
Executive Management
“Working with Ethic Lines for several years has helped us manage workplace ethics. Its anonymous reporting platform gives our employees the confidence of being heard, and gives us the order we need to follow up promptly and transparently.”
General Management

Frequently Asked Questions

What happens if the report is about an executive or someone with access to the system?

The case is reassigned to someone else, avoiding any conflict of interest.

What kinds of situations can be reported?

Fraud, corruption, harassment, discrimination, and conflicts of interest, among others. The list adapts to your organization’s needs.

Do you help us communicate the hotline to employees?

Yes. We support your internal communication so your team knows the hotline exists and trusts it enough to use it.

How long does implementation take?

Between 2 and 4 weeks from kickoff to the hotline launch.

Nobody is going to tell you.
Unless they have somewhere to.

Give your people a safe channel to tell you.

Ethic Lines

Let's talk

🕐 30 min

📹 Video call (Google Meet)

Tell us what your team needs and we will show you how Ethic Lines works in 30 minutes, no strings attached.